I am a home owner

When you own your own home, energy efficiency might be the last thing on your mind, but you don't need to live in a cold, damp home. It's something that can be improved. We can help!

Our friendly advisors

Jake draught proofing

are fully trained to work in the community. All have a Level 3 City & Guilds in Energy Awareness. They will listen to your needs and can also:

  • Visit you in your home
  • Attend a group or drop in
  • Go along to community events
  • Hold training sessions or workshops.

How we can help

Click on the images below to read more.

Energy advice

Tamsin and mould

If you want help to understand energy, to find out more about grants and support you may be entitled to, or to learn how to use energy well, you can talk to us to:

Tamsin and mould

Energy advice

Understand energy and how to use it well.

Support

Jake helping with bills

If you need support with energy, we can talk to suppliers for you to:

  • Address energy debt
  • Help arrange payment plans
  • Resolve disputes
  • Sort out meter confusion
  • Support your complaints.
Jake helping with bills

Support

We can talk to suppliers for you.

Heating & boilers

Lady plumber fixing boiler

Everyone should have a warm and healthy home. As a private tenant you can talk to us to:

  • understand heating controls better
  • tackle damp and mould
  • find current government grants and schemes to upgrade heating and boilers (such as ECO and ECHO).

Please note that changes require your landlord's permission and may also require them to pay top-up funding.

Lady plumber fixing boiler

Heating & boilers

Everyone should have a warm and healthy home.

Insulation or solar PV

Teresa outside home

If your home needs better insulation or you are interested in renewable energy, you can talk to us to:

  • Find current government grants and schemes for floor, loft, cavity and external wall insulation and solar PV.
  • Small things may make a difference too, read about your options in simple changes.
Teresa outside home

Insulation or solar PV

Effective ways to save money and energy.

Simple changes

Kat curtains web

We can help you make small steps to make a big difference. Talk to us about:

Kat curtains web

Simple changes

Small steps can make a big difference.

Leah and Robert

Contact Us

Find out more about how we can help - just give us a ring, text or send us an email.

Email Us 01752 477117
Family picture
Family picture

Peter and Sarah had a hard to heat home. It was uncomfortable to live in and staying warm was costing them over £120 a month.

We can't tell you what a difference this has made, now I can sit in the lounge without being wrapped in a blanket and wearing a wool hat!

We helped them to find a scheme to install free loft and floor insulation. Now they find it much easier to stay warm and without worrying about the bill.

C7
C7

Spencer had lived without heating for 6 years but had a £580 debt from standing charges on his gas meter.

I hadn't realised how much living in the cold affected my health. Now my home feels comfortable, I have more energy, sleep better at night and haven't had a cold.

Following our visit the energy supplier agreed to write off the debt, and Spencer also received a fully funded boiler so he has affordable warmth in his home.

Lady
Lady

Susan is a pensioner who was living in a home with a broken boiler. As she had links to the military, we accessed a special grant to get her a new boiler free of charge.

I felt so embarrassed that I never invited anyone into my house, I hated it. Now it feels cosy and finally a home I can be proud of and want to be in.

This meant that she no longer heated a single room with her oven.