Free energy improvement measures
Grants are available to help qualifying Plymouth residents receive new home energy improvement measures.
What is it?
![Smart meter advice](https://plymouthenergycommunity.imgix.net/Energy-Team/Smart-meter-advice.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.7174&fp-y=0.4493&h=688&q=80&w=1000&s=1f84342fb1aeb959d2f0878b44db8a8a 1000w, https://plymouthenergycommunity.imgix.net/Energy-Team/Smart-meter-advice.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.7174&fp-y=0.4493&h=550&q=80&w=800&s=e14c2b6934992a135f20520ec184d54f 800w, https://plymouthenergycommunity.imgix.net/Energy-Team/Smart-meter-advice.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.7174&fp-y=0.4493&h=413&q=80&w=600&s=2d4ae30a545c9f0d25faa6eb2eb22197 600w, https://plymouthenergycommunity.imgix.net/Energy-Team/Smart-meter-advice.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.7174&fp-y=0.4493&h=275&q=80&w=400&s=f14f25dbbe09fa8e889b9172745ef4b1 400w)
These grants are paid for by energy companies under the governmentâs âEnergy Company Obligationâ scheme; aiming to help homes use less energy to stay warm. It doesnât matter which energy company you are registered with, as long as you meet the eligibility criteria. Grants can help to fund replacements to heating systems and insulation in your home.
Are you eligible?
To be eligible for help you need to:
Own your own home or rent from a private landlord (permission of the landlord may be required)
AND ALSO
Receive one of the following benefits or tax credits*:
- Pensions Credit Guarantee Credit Element
- Income-related employment and support allowance (ESA)
- Income-based jobseekerâs allowance (JSA)
- Income support
- Child Tax Credit
- Working Tax Credit
- Universal Credit
- Disability Living Allowance
- Personal Independence Payment
- Attendance Allowance
- Child Benefit (and have a low income)
OR
Have a household income of less than ÂŁ30,000 once energy and housing costs have been taken into account and live in a property rated D or below or be considered vulnerable to the cold due to health conditions.
*Some other benefits also qualify, for a full list please click on this link:
How can we help you?
![Teresa outside home](https://plymouthenergycommunity.imgix.net/Energy-Team/Teresa-outside-home.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=688&q=80&w=1000&s=59dc745fd0e273ea49a6923615bf6f3d 1000w, https://plymouthenergycommunity.imgix.net/Energy-Team/Teresa-outside-home.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=550&q=80&w=800&s=46bf3a84e2fe6ed9a9c2bf23e24e6efb 800w, https://plymouthenergycommunity.imgix.net/Energy-Team/Teresa-outside-home.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=413&q=80&w=600&s=50651b254b27faca41aba37f1ec0cf0f 600w, https://plymouthenergycommunity.imgix.net/Energy-Team/Teresa-outside-home.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=275&q=80&w=400&s=dc4b6d64db7df6124174ea3976f24dbb 400w)
We know companies that do âfree insulationâ or a âfree boilerâ can have a few reputational problems about bad sales and poor quality of installation. We wanted to make it easier for people in Plymouth to find someone more trustworthy to insulate your home or upgrade your heating.
We have asked installers operating locally to give us details of how they operate and what they offer. Out of these, weâve chosen those that we think offer the best service, the best quality of work and a good range of different measures to improve homes.
No company is perfect and we cannot promise you there will be no issues, but if youâve come through our system and you have a problem you canât resolve with the installer we will be here to help you resolve your issue.
What can you have done?
Click on the image below to find out more about teach measure and their benefits.
What's the process?
- Speak to a one of our friendly advisors, we will talk you through what you could do to improve your home and the funding that might provide this for free.
- We refer you to our partner installer, we may collect eligibility information from you to do this.
- The installer completes a free, no obligation survey and lets you know what you could have done and what, if anything, it would cost.
- The installer completes the work.
![Leah and Robert](https://plymouthenergycommunity.imgix.net/Energy-Team/Leah-and-Robert.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=800&q=80&w=800&s=9865ab70736493b416b622c6766d57c1 800w, https://plymouthenergycommunity.imgix.net/Energy-Team/Leah-and-Robert.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=600&q=80&w=600&s=a1ee4f10222a08f68b65d0924b8f1c06 600w, https://plymouthenergycommunity.imgix.net/Energy-Team/Leah-and-Robert.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=400&q=80&w=400&s=a5740fa1f3e741567869f50875dca847 400w, https://plymouthenergycommunity.imgix.net/Energy-Team/Leah-and-Robert.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=300&q=80&w=300&s=19c6866d7cf78c01122325174b4adc38 300w)
Contact Us
Find out more about how we can help - just give us a ring, text or send us an email.
Email Us 01752 477117What's our role?
![Light switch](https://plymouthenergycommunity.imgix.net/Energy-Team/24.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=688&q=80&w=1000&s=589c9b089c225c3cef5d0c9fb0b20721 1000w, https://plymouthenergycommunity.imgix.net/Energy-Team/24.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=550&q=80&w=800&s=4e32915838e1f8cafd20f40ac942735e 800w, https://plymouthenergycommunity.imgix.net/Energy-Team/24.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=413&q=80&w=600&s=a84cc4d26c6743aabeb7c41506f88a82 600w, https://plymouthenergycommunity.imgix.net/Energy-Team/24.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=275&q=80&w=400&s=741d5723925b3110f45d55c87acd06d4 400w)
Itâs important to stress, any agreement over having insulation or heating installed will be between you and the installer. Our role in this is to introduce you to a vetted installer and to act as a third party advocate where disputes arise.
We want to be completely transparent so you should know that if you go through this system and have work installed, we will receive a small fee from the installer. We do this to pay for some of the work we do managing installer relationships and being able to provide this advice.
The fee is a standard fee, we would not favour an installer that offered to pay us more, we chose the installers we work with only on the basis of quality. As installers would normally need to advertise to find customers, we are saving them some money and we understand that the fees paid by installers are equivalent to this cost (so will not add to the cost of your work).